Monday, January 23, 2012
What a Saturday!!!
Well as I was cleaning out our bedroom, Chad and I decided (after weeks of tossing the idea around) that we were ready to purchase a new mattress. So I did some laundry and then got ready to go shopping. Kristian watched Ethan that evening so Chad and I could enjoy dinner OUT, alone... which was nice of her! We stopped by a few stores to pick up some misc. stuff and then to the mattress warehouse place. We spent an hour there. We, mostly ME hopped from bed to bed. I took my coat and shoes off so I could really get into 'finding' the right one. Chad wasn't as gun-ho as me and only took off his coat. LOL Well, we were there for about 15 min. before anyone offered to assist us. (which frustrated me b/c I wanted a new bed....) So when the salesman walked up and asked if we needed help (like everyone just waltz in and hops on the beds for the sheer enjoyments of it... with out purchasing one) so I pipe up and say. "You sure can! We are going to take a bed home today and need to figure out which one we want!" (A little over the top, maybe... lol) So, we sort of narrowed it down to two and asked for a quote on both. We tossed the idea of going to a KING, instead of the queen. We contemplated purchasing a new headboard. In the end, we decided to stick with the queen and not spend the extra with needing new rails and head/foot board. So we got the quotes and walked around and decided on one. The salesman got the paper work together and Chad and I walk over to the counter to pay. Chad pulls out his credit card and then sees the bill. He questions the guy on the price since it wasn't the quoted amount. Well the guy denies that he quoted THAT mattress at that amount. (mind you it is about a $75.00 difference) So we ALL walk over to the mattress for him to verify which mattress we were wanting (that he quoted). We only had him quote us TWO mattresses (the quotes came in with a $200 dif between them) and they were 'head to head' on the floor layout. So it wasn't hard to remember which ones they were. He punches numbers in his calculator and then insists that he didn't quote us the other amount. SO Chad asks a very reasonable question. "So which mattress was it you quoted us that price?" The guy starts looking, because he obviously remembers telling us the price... just didn't want to give it to us at this point. (which is retarded in my opinion) Another side note.... There isn't another mattress close in that price range remotely near where we were at. SO he couldn't tell us which mattress it was he quoted the original price. (Chad is now placing his credit card back in his wallet. It is at this point that I realize we will NOT be taking a bed home today.) So then Chad asks, what about this mattress, pointing to the other one he did quote us. And the guy seriously taps in a few numbers and comes back with a different quote for THAT one too. (about a $50 dif) HUMMMMM.... So Chad is upset, I am blinking back my confusion and this salesguy.... He just starred at us like, idk, like he had no clue he was going to lose this sale over $75. After several awkward moments of silence, Chad says to him in his deep, irritated voice. "Well to tell you the truth this is the first place we have looked, so I want to shop around." The guy (I just demoted him from salesmas. lol) says OK and walks off.... We trail off towards the door. I ask Chad if he is seriously going to leave over $75 and he says "yeah! The guy obviously thinks we are stupid." So I call after 'the guy' and say, "Can you seriously not give us the quoted price on that mattress?" in my very sincere voice. Chad has stopped by the door, when I had continued walking after the guy towards the counter. Chad realizes my question and says my name to get my attention and shakes his head. The guy at the counter acted like he didn't hear me and turned towards me with a 'what did you say?' questioning look on his face. I decided not to repeat myself, considering I am acting like a kid in the candy store who was told she couldn't have the piece of candy she had been holding the entire time she was there. LOL In my self pity, I do not repeat my question. I just walk to the door and we leave. WE LEAVE.... I look at Chad and ask him to explain his thoughts. So he does. The guy must have realized he had the sale and decided to up the price and thought we wouldn't notice. Then instead of owning up to the mistake, he admits he quoted us that price yet is unable to materialize the item he says he quoted. So that is just bad business and there are other places to shop here. I agreed and admitted I was just upset that we spent an hour in there and now all the other stores are closed. So we go to dinner. CrAzY!!!